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A HUGE Appology

I would like to sincerely apologize for missing the pre-orders for Fire-Emblem Birthright and Conquest.  I was not in the country, and had pre-arranged with my supplier to have them in the store the day of release, but my supplier never sent them.  They have assured me that they will be in tomorrow (Tuesday Feb. 22nd), and are working to get them here as early as possible.  The shipment also was supposed to include Farcry Primal, so we will still have it release day, but not when we open.  Before I had a store, I’ve had the big guys screw up a pre-order I had made, so I know how much it sucks.  I know how great the feeling is of playing the game the day it comes out, so I’m currently working out a plan with my current supplier to make sure this never happens again, and am working at setting up a second supplier to add a level of redundancy to the process.  Obviously some supply issues can still occur, but this time could have been avoided, and for that I apologize. We’re still a pretty new store, and there’s always a few bumps along the way, but we’re getting better every day, and look forward to providing the best service possible.

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